Terms & Conditions

GENERAL TERMS

The website www.funkdaqueen.com includes the online store, which is the company's online presence under the name "CHASAPI PERSEFONI" and the distinctive title "FUNKDAQUEEN" (ΑΦΜ 155343120, ΔΟΥ Α ΘΕΣΣΑΛΟΝΙΚΗΣ, Γ.Ε.ΜΗ. 149840506000). The company is headquartered in Melissochori, Thessaloniki (Ligda Square).

"FUNKDAQUEEN" makes every effort to serve the company's customers as effectively as possible. The creation of this e-shop marks the beginning of a form of advanced communication of the company with our customers. The e-shop created is aimed at all internet users who wish to be immediately informed on the products offered by our company in combination with the ability to make purchases through the e-shop, after online ordering, always under without prejudice to the adequacy of the company's stocks.

"FUNKDAQUEEN" aims to provide immediate customer service and satisfaction with the continuous responsibility it exhibits throughout its business development and confidence building.

These terms are fully compatible with applicable European and Greek law and users recognize the right of the company to modify the terms of these terms in so far as they do not relate to its legally binding obligations and without affecting actual situations.

The user of the site acknowledges that he has read these terms, agrees with them and undertakes to comply with them.

For us the customer is our obligation to always be up to date and secure. For this reason we inform the customers of our online store about the following issues:

A. PROTECTION OF PERSONAL DATA

In order to make any transaction through the "FUNKDAQUEEN" online store to place orders for the company's products, you will be required to disclose some of your personal information. When you place an order, we will ask for your full name, the address where the products will be shipped, your landline number (or any other phone you want) and your email address.

These data are processed by the company in accordance with the application of article 7A par. 1 (b) L. 2472/1997, with the aim of fulfilling the order given by the customer and will in no way be disclosed, publicized or sold to third parties, except if the procedure stipulated by the law on the removal of confidentiality (Law 2225/1994) or any obligations arising from the national implementation of Directive 24/2006 are initiated.

Your personal information is stored in our database and is not disclosed to anyone. Both "FUNKDAQUEEN" and the holder can edit and / or delete.

B. SAFETY

The Website www.funkdaqueen.com uses the SSL protocol for secure online trading. This encrypts all the information that is transmitted within the site so that it cannot be read or changed during its transmission over the Internet.

The SSL (Secure Sockets Layer) protocol is today the world-wide-web standard for the certification of web sites for web users and for the encryption of data between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the shipping software and decrypted by the receiving software, thereby protecting personal information during transmission. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has changed during the transfer.
All card payments are processed through Alpha Bank's "Alpha e-Commerce" online payment platform and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its designated recipient, who can decode it using the appropriate key.

A. PROTECTION OF PERSONAL DATA

In order to make any transaction through the "FUNKDAQUEEN" online store to place orders for the company's products, you will be required to disclose some of your personal information. When you place an order, we will ask for your full name, the address where the products will be shipped, your landline number (or any other phone you want) and your email address.

These data are processed by the company in accordance with the application of article 7A par. 1 (b) L. 2472/1997, in order to fulfill the order given by the customer and in no way will be disclosed, made public or sold to third parties, except if the procedure set out in the law on the removal of confidentiality (Law 2225/1994) is initiated or any obligations arising from the national implementation of Directive 24/2006.

Your personal information is stored in our database and is not disclosed to anyone. Both "FUNKDAQUEEN" and the holder can edit and / or delete.

B. SAFETY

The Website www.funkdaqueen.com uses the SSL protocol for secure online trading. This encrypts all the information that is transmitted within the site, so that it cannot be read or changed during their transmission over the Internet.

The SSL (Secure Sockets Layer) protocol is today the world-wide-web standard for the certification of web sites for web users and for the encryption of data between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the shipping software and decrypted by the receiving software, thereby protecting personal information during transmission. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically checks if the data has changed during the transfer.
All card payments are processed through Alpha Bank's "Alpha e-Commerce" online payment platform and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its designated recipient, who can decode it using the appropriate key.

DATA PROTECTION

Photographers as original works of spirit in accordance with Article 2 § 1 of the Berne-Paris International Convention, Article 2 § 1 of Law 2121/1993, as currently in force and Directive 93/98 EC, have agreed to be transferred automatically. (according to article 32 § 2 of Law 2121/93, as in force today) in the "Company" the property right and all their powers thereon in respect of any photograph they create and have accepted that the "Company" shall has full use of these works without limitation as well as the rights amending, reproducing, integrating and multiplying for the entire duration (Article 9 of the WIPO Copyright Act ratified by Greece with Law 3184/2003 - FEKA '228 / 26.09.2003, 12 of the TRIPS Agreement intellectual property rights in the field of Commerce, ratified by Greece under Law 2290/1995 [Government Gazette A 28] and Article 6 of Directive 93/98.

C. THE SALE ITEM

The features and other details of the products sold are available and you can find them by following the search instructions listed on our websites and clicking on the name of the product in question.

D. PRODUCT ORDERS AND CONSUMER PROTECTION

The placement of an order through the e-shop is the conclusion of a distance selling contract regulated by the legal framework of Law 2251/1994, as amended.

You can obtain a valid order through the e-shop, as long as you are legally capable of complying with the articles of the Greek Civil Code (if you have reached the age of eighteen and do not qualify for legal aid in the conclusion of a sale contract). Orders can also be made by representatives of legal entities while the company reserves the right to demand from the supervisor or guardian any orders placed by incompetent persons.

E-SHOP ORDERING PROCEDURE:

Fill in a special form with the necessary information for the conclusion of the sales contract.

The unconditional acceptance of the terms of the contract of sale and the terms of use, with the online option "I agree to the terms of service that I will comply with unconditionally" given to the interested party by the website.

For the convenience and convenience of all those who wish to purchase from our online store, www.funkdaqueen.com has the following payment options:

Charging your credit card. Your credit card will be charged on the day of the product shipping process. Www.funkdaqueen.com has taken all the necessary steps to ensure the security of your credit card transactions and all credit card holders are subject to validity checks.

It is important to mention a contact phone number and a valid e-mail address.

The consumer through the website is informed by the company before completing his order about the identity and address of the supplier, the essential features of the product, the price, the quantity, the shipping costs, the payment method, the delivery, the validity period. and the price of any offer and the right of withdrawal.

By sending the order form, the consumer receives an online copy of the order, which they can store.

The prices listed in the relevant lists below each product include VAT (24%), while www.funkdaqueen.com reserves the right to adjust prices without having to inform the consumer.

Note: Customers outside the European Union are subject to any financial charges due to exchange rate differences, customs clearance, etc. for which the company is not responsible.

E. METHOD - TIME - SHIPPING COST

Shipping cost is free in Greece for packages up to 2 kg. Worldwide shipping charges depend on the country of destination.

The replacement cost is free.

Deliveries are made within Greece with ACS Courier or ELTA Courier. For exterior only with DHL.

F. CONSUMER RIGHTS

order cancellation
You have the right to cancel an order within 24 hours of placement.

Cancellation cannot be accepted after the expiry of the aforementioned time.

WITHDRAWAL

The products are made to order by the customer and can not be returned. Return is only the wrong thing for our company and in this case we are committed to bear the cost of returning the product.
Returns will only be accepted after company approval.
In the event that the reason for the refund is due to a mistake by the company, FUNKDAQUEEN undertakes to resend the courier to the address you have assigned us to receive the order at its own expense.

RIGHT TO REPLACE

The company cannot provide a replacement right. In case the consumer wants to change the product in question, he is obliged to return to the company and place a new order only in case of a mistake of the company and the cost of returning the latter is borne.

DETAILED RETURN GUIDE

A prerequisite is that the product is in its original packaging in which you received it along with your retail receipt and including special product labels (tabs).

Note:

All products returned to FUNKDAQUEEN warehouses are subject to thorough quality control.

To avoid your own hassle, it is advisable to carefully check when ordering your order, the status of the products sold, and their packaging intact in order to identify any obvious defects. If a defect is found during the quality control of the returned product, the company must contact the consumer to resolve the issue.

If you would like us to return the products you purchased, the address to which the products must be sent is:

HASAPI PERSEFONI THEODOSIOS
RETAIL JEWELRY RETAIL TRADE
Within Melessochori Settlement - Ligda Square
570 18, Thessaloniki